FAQ

Frequently asked questions

Quick answers about ordering, artwork, and delivery.

Ordering
How much will my order cost?
It depends on quantity, number of ink colors, print locations, and the garment. See How Pricing Works, or request a quote for an exact price.
Is there a minimum order?
Screen printing: 10 items per order (mixed sizes allowed). Embroidery: 5 items per order (hats 5 per order). Have a smaller order? Ask us, heat transfers are often a good fit.
How do team stores work?
We build an online store for your group. Members order and pay on their own, with names and numbers if needed, and you can add a fundraising amount. See Team & Group Stores.
Can I bring my own garments?
We do not decorate customer-supplied garments. All garments are ordered through Four Seasons as part of your job.
What brands do you carry?
Most garments come from SanMar and S&S Activewear, including Gildan, Sport-Tek, and Port Authority. Ask us about a specific style.
How do I pay?
We send an invoice with your order. Tax is added unless you are purchasing through a tax-exempt organization.
Artwork
What file types do you accept?
AI, EPS, SVG, PDF, or PNG at 300 DPI work best. No art file? Send a sketch, photo, or idea and our designer can help.
Do I get to see a proof?
Yes. Every order gets a free digital proof from our in-house designer. Nothing goes into production until you approve it.
Can I make changes after I order?
Changes are easy before you approve your proof. After approval, contact us as soon as possible and we will do our best to help.
Delivery
How long does it take?
Turnaround depends on the order and our schedule, and the clock starts once you approve your proof. Tell us your need-by date when you request a quote.
Can you rush my order?
Often, yes. Contact us as early as you can and we will tell you what is possible.
Do you ship, or do I pick up?
Both. Pick up at 608 3rd St in Marathon City, or we can ship. Shipping is added to the order total.

Still have a question?

Call, email, or stop by. We are happy to help.

Or call 715-845-1146

Get a Quote📞 Call Us